company Alliance Group announces a vacancy contact center operator position.

We are looking for a motivated, goal-oriented and self-confident person to join our dynamic team.

Main responsibilities:

• In-depth knowledge of the company's product;
• Answering incoming calls and providing complete information to clients (via phone, email, and social media);
• Registration and management of requests in the CRM system;
• Monitoring the implementation of issues and further communication with clients;
• Regular reporting to the immediate supervisor.

Required qualifications and skills:

• interpersonal skills of communication with diverse people;
• Attention to detail and willingness to work in an active environment;
• organizational and analytical skills;
• Desire for teamwork
• perfect knowledge of the Georgian language;
• Fluent knowledge of English and Russian is required;
• Experience working in a customer service or call center operator position would be considered an advantage.
• Experience working in CRM will be an advantage.

Working Schedule: 40 hours per week, 10:00-19:00, 11:00-20:00 Work experience: not required

Languages: English; Russian (required)

LLC "Alliance City" carries out the selection process of employees in accordance with the legislation of Georgia, observing the principles of equal treatment of persons and excludes discrimination against them on any grounds."